Supply Chain Management

Our Approach to Supply Chain Management

The suppliers who provide ORIX with various goods and services are indispensable to the continuation of our business. ORIX recognizes that it is our responsibility to society to exercise our influence to build a sustainable supply chain. Reflecting this recognition, fair and equitable dealings with our stakeholders is a tenet in the Code of ConductOpen PDF document[241KB], which applies to all ORIX Group employees, and we have included our suppliers in the scope of our ORIX Human Rights PolicyOpen PDF document[222KB] and ORIX Environmental Policy. In addition to our long-standing commitment to high service quality, by working with our suppliers to promote sustainability initiatives such as reducing environmental impact and respecting human rights, we aim to continue to be the company of choice for our stakeholders.
Due to factors such as the physical nature of the work involved, ORIX’s auto, ICT-related equipment, and real estate businesses have an elevated risk relative to ORIX’s other businesses that their suppliers’ business activities may have a negative impact on human rights (e.g., worker injury) and a negative impact on the natural environment (e.g., inappropriate disposal of hazardous substances). To build a sustainable supply chain, ORIX will work with its suppliers to establish firm and consistent compliance with laws and regulations related to occupational health and safety and environmental protection.

Supply Chain Management in the Auto, ICT-related Equipment, and Real Estate Businesses

For suppliers in each business unit, we will understand and evaluate the status of their initiatives to address key sustainability issues, request improvements for these issues, and provide relevant support (engagement activities).

Examples of Suppliers
Business Units Suppliers
Auto Business
  • Vehicle and parts manufacturers
  • Contractors for vehicle maintenance, bidding venue management, land transportation, etc.
  • Franchisees and agents
ICT-related Equipment Business
  • ICT equipment and measuring equipment manufacturers
  • Contractors for calibration, kitting, logistics, etc.
Real Estate Business
  • Suppliers of ingredients and consumables, etc.
  • Contractors for construction, repairs, renovations, cleaning, security, inspection, etc.

Key Sustainability Issues

  • Respect employees’ human rights and ensure appropriate working conditions
  • Ensure the occupational health and safety of employees
  • Avoid environmental pollution in operations and be environmentally responsible
  • Improve the safety and quality of the products and services
  • Ensure information security
  • Formulate a business continuity plan (BCP)

Supply Chain Management Initiatives

  • In our Company policy regulating the use of outside service providers, which applies across the entire Group, we screen for not only regulatory compliance but also any matters of concern regarding business ethics when selecting or renewing outside service providers.
  • We have begun risk identification and data gathering to more accurately assess the situation around our business units that, due to the nature of their business, are especially reliant on their suppliers.
  • ORIX Rentec, our ICT-related equipment rental business, conducted its first independent survey of its material suppliers in 2023 to ascertain how strictly they were complying with relevant laws and regulations and what work they were doing regarding sustainability. Going forward, it will continue to conduct periodic surveys to identify and address issues.
  • ORIX Corporation and ORIX Life Insurance Corporation have formulated and disclosed declarations regarding their efforts to build partnerships as well as multi-stakeholder policies.