Employee Health and Safety

Employee Health and Safety

ORIX promotes initiatives aimed at improving employee health and safety so that all employees—who are all considered valuable assets—can maximize their strengths and continue working long-term in a healthy state, both physically and mentally.

Health Management Promotion System

With the motto of “ensuring the health and safety of Group employees and their families,” the company and health insurance association work together to develop a Group health promotion business (collaborative health*).

[Company’s Role]
Promote the creation of workplaces where employees can work consistently in good physical and mental health while exhibiting their full potential
[Health Insurance Association’s Role]
Build a complete support system for “peace of mind” and “preventive health,” and promote the health business in cooperation with the company

  • Collaborative health: Through collaboration between insurers and the company, efficiently and effectively implement preventive health and health promotion for policyholders, based on a clear division of roles and a favorable working environment.
Health Promotion System

To promote collaborative health, we have created a strategy map based on the Ministry of Health, Labour and Welfare’s Guidelines for Health Investment Management Accounting. This will be used as a tool to determine which health issues are connected to solutions to management problems, and to delineate specific measures which can solve those problems. We will improve the effectivneess of measures designed to strengthen productivity while adapting to the changing environment surrounding employees and efforts to create fulfilling workplaces.

Absenteeism: When employees are absent from work owing to illness or poor health
Presenteeism: When employees are present at work, but not performing up to their full potential owing health issues

Major Initiatives

We are implementing health awareness and promotion measures taking into account the characteristics of each group company based on three themes: early detection for early treatment, prevention of serious illness, and prevention of lifestyle-related diseases for the younger generation.

  • Prevention of Major Diseases
    Our focus in this area is increasing the ratio of employees undergoing follow-up screenings (re-tests, detailed examinations) through concentrated implementation of preventative measures, such as directly introducing patients which are at high risk of lifestyle-related diseases to occupational health physicians.
    For cancer prevention, promoting thorough screenings for colorectal cancer (which is highly treatable if diagnosed early) by recommending detailed examinations of stool tests can lead to earlier treatment of the disease.
  • Health Guidance for Younger Employees
    We are working to reduce the number of employees under care for specified illnesses by having younger employees (under the age of 40) receive guidance regarding prevention of lifestyle-related diseases from public health nurses. Number of employees receiving health guidance (out of insured persons) was 11.5% in the fiscal year ended March 2022 and 31.2% in the fiscal year ended March 2023. We are strengthening guidance related to blood pressure and glucose metabolism control in employees, and providing advice and support for improving the rate of maintaining a healthy weight and reviewing lifestyle related to exercise, sleep, and smoking cessation.
  • Specific Health Guidance
    With the aim of preventing metabolic diseases, we offer specific health guidance to insured persons aged 40 or older, including diet and exercise advice from registered dieticians.
    Based on our Health Scoring Card* results, information regarding risks for lifestyle-related diseases is shared between the Health Insurance Association and Group companies. This allows ORIX to create initiatives adapted to employees’ unique needs to promote health maintenance.
  • Health scoring card: A report on the health checkup participation rate, specific health guidance implementation rate, and lifestyle-related disease risk rate based on analysis of health checkup data for employees aged 40 and older.

【Health Advisory】

  • Occupational health physicians, public health nurses and registered dieticians are stationed in Group Health Promotion Offices within ORIX locations, allowing employees to consult with these experts on health-related concerns and issues in a timely manner. We also have established a health advisory office, which includes part-time doctors and counselors.
  • External expert staff also offer 24/7 phone consultations (toll-free) and web support on questions regarding health issues, medical care, nursing care, and securing second opinions.

【Support for Various Screenings】

  • For employees under the age of 35, regular health checkups are carried out once a year. In addition, a subsidy system for additional checkup expenses such as various cancer screenings and brain examinations is also available.
  • It is compulsory for employees aged 35 and older to undergo a thorough medical checkup every year. Most expenses are subsidized, reducing the burden on employees and therefore eliminating an obstacle to receiving a health checkup. This leads to early detection of disease and prevention of progression. We also assist with expenses for optional examinations such as cervical cancer screenings, breast cancer screenings and brain examinations. Occupational physicians and public health nurses also provide follow-ups for colorectal cancer screenings.
  • In addition, we also assist with smoking cessation, dental examination, and influenza vaccination expenses, and carry out collective vaccinations at major sites.

【Data Health Plans】

  • Our health insurance association conducts data analysis of health checkups and screening and carries out a “data health plan” using a PDCA cycle via individual follow-ups by occupational health physicians and public health nurses. We also record the characteristics of each group company by analyzing the medical fee statement data. We promote collaborative health in order to help optimize medical spending, and operating our health insurance program with the aim of solving health-related issues.

【Labor Management and Ease of Work】

  • The Safety and Health Committee works cooperates together with workers and business owners to survey and discuss important matters regarding occupational health issues and countermeasures in the workplace. Through active discussion between these parties, improvements in the workplace environment are achieved.
  • With regard to employee working hours, we obtain accurate working hours by acquiring personal computer logged data and provide interviews (advice and guidance) with occupational health physicians for employees who work long hours.
  • We have introduced a work-from-home system, and aim to improve labor productivity by increasing the options for working styles available to employees.
  • The “refresh leave” support system provides monetary support for employees to rejuvenate their bodies and minds by taking pre-planned periods of consecutive days off. It also contributes to the maintenance and improvement of a fulfilling work environment, by preventing the over-concentration of tasks in any one employee and promoting the effective distribution of tasks among organization members.
  • We provide health-related support for employees stationed overseas, including follow-up on screenings, so that they may continue their duties securely even in unfamiliar environments.

Mental Health

  • We set up consultation days with occupational health physicians, public health nurses, psychiatrists, and counselors for employees to receive counseling on mental health issues or recommendations for clinics. We have also established a system for consultation on work leave and work reinstatement.
  • We conduct annual stress checks, and share organizational data analysis with departments in an effort to create vibrant and fulfilling workplaces.
  • Mental care initiatives, such as e-learning and trainings related to self-care or employee support aimed at new employees and managers, are also underway.

Efforts to Improve Health

【Information Distribution】

  • In addition to regularly sharing information about health on a portal site, we conduct awareness-raising activities on subjects such as quitting smoking, women's health, and a breast cancer self-exam class.
  • In light of the recent heightened awareness of labor loss owing to conditions or illnesses specific to women, we held a seminar to deepen employee understanding on the impact of female hormones, which are strongly tied to presenteeism (whereby employees are present at work but not performing optimally owing to health challenges).
    In the fiscal year ended March 2023, 103 women participated in women’s health seminars, while 149 participated in seminars related to traditional Chinese medicine.

【Cafeteria Plans】

  • To both promote employee health and work/life balance, we subsidize employee use of various services, including sports and fitness classes, health screenings, childcare, and nursing care services.

【Recreation Facilities】

  • To refresh the mind and body, we have recreation facilities that we directly manage and that are available under contract for employees and their families to use. We operate directly managed recreation centers in three locations in Japan (Karuizawa, Nagano Prefecture; Arashiyama, Kyoto Prefecture; and Kashikojima, Mie Prefecture).

Results from Health Management Indicators (ORIX Corporation)

<Indicators of change in employee awareness / actions>
  March 31, 2019 March 31, 2020 March 31, 2021 March 31, 2022 March 31, 2023
Percentage of employees who went through stress checks*1 86.6% 87.7% 88.7% 89.1% 91.8%
Percentage of employees with high stress in stress checks*2 7.8% 9.1% 6.0% 7.9% 8.0%
Absenteeism (%)*3 0.9% 1.2% 0.9% 0.7% 1.0%
Absenteeism (days)*4 1.0 1.7 1.5 1.0 1.8
Presenteeism*5 - 57.7 58.2 60.4 61.5
  1. Percentage of employees undergoing stress checks.
  2. Percentage of employees with high stress out of total undergoing stress checks.
  3. Percentage of employees absent from work for one month or more (out of total number of employees).
  4. Number of days of leave taken by employees absent from work for one month or more / company average days of leave taken.
  5. Utilizes WHO-HPQ presenteeism scores (0 - 100 points). (company average)
<Health related indicators>
  March 31, 2019 March 31, 2020 March 31, 2021 March 31, 2022 March 31, 2023
Ratio of employees receiving annual health checkups 99.4% 99.2% 98.6% 99.2% 99.3%
Ratio of employees undergoing follow-up screenings*1, *2 42.8% 36.7% 41.9% 39.5% 38.6%
Abnormal test percentage (blood pressure) 9.2% 9.2% 9.5% 7.5% 7.6%
Abnormal test percentage (glucose tolerance) 8.3% 7.9% 8.2% 9.0% 8.8%
Ratio of employees maintaining a healthy weight 72.3% 72.3% 71.7% 70.3% 70.5%
Ratio of employees who smoke 18.7% 18.0% 15.8% 15.8% 15.0%
Ratio of employees getting a healthy amount of exercise 35.0% 33.0% 36.0% 37.1% 37.7%
Ratio of employees getting adequate rest from sleep 65.5% 60.5% 68.3% 63.3% 62.5%
Specific health guidance implementation ratio 43.5% 44.4% 35.0% 52.6% 56.6%
  1. In addition to all test categories specified in the Industrial Safety and Health Act, includes ORIX-specific categories designed to prevent a wide variety of illnesses (total of 24 test categories).
  2. Includes individuals undergoing retests.

Safety Education / Training

In terms of safety, we support the participation and advancement of diverse talent through education and training, safe driving management, and disaster response manual creation.

We have established the Environmental Safty and Quality Policy and strengthened our safety management system. Please refer to Environmental Safety and Quality Policy for more details.

Office Environment

Similar to our Tokyo head office, which we relocated in 2021, we are making renovations to the office that support diverse work styles at each location.
We have based these renovations on concepts of ”communication,” “relaxation,” and “concentration,” and aim to create an environment that promotes paperless work processes and digitalization as well as a work style that is not bound by location.

  1. Office layout that allows employees to work at desks anywhere in the office: Have areas where it is easy to exchange information and areas where it is easy to focus on work, so employees can choose their seats according to the work content.
  2. Space where employees can hold meetings in a variety of styles: Adopt movable meeting seats that can be combined with tables and sofas according to the number of people, as well as counters and high tables that can be used for small meetings. Online meeting booths also available.
  3. Floor-wide green lounge at Tokyo head office: Set up a large lounge as a place for employees to communicate, and arrange plants from all over the world to express the diversity of the Group’s human resources and businesses.
  4. Satellite offices: To reduce working hours, prepare satellite offices which can be used when employees are outside the main office.

Ensuring the Safety of Sales Vehicles

ORIX is introducing sales vehicles with a collision prevention function and auto cruise control to reduce accidents. We have also introduced the telematics service* provided by ORIX Auto in our sales vehicles. This service checks driving performance history including sudden acceleration or braking, long-term idling and other factors. We provide individual guidance on a monthly basis to employees who exceed a threshold level as well as employees responsible for managing safe driving.
New employees as well as employees who have had an accident are required to attend lectures at a driving school. Employees whose jobs involve driving can attend lectures according to their needs. Expenses of the lectures are paid by the company. By confirming the conditions during the accident and examining driver actions from the recorder, we can consult with health promotion offices and occupational physicians if there appears to be an issue with driver health.
From December 2023, revisions to the Road Traffic Law require that all drivers must have their breath alcohol content examined before operating motor vehicles for work purposes. However, ORIX required this of all employees even before the law was revised, and has worked diligently to prevent driving under the influence of alcohol.

  • An on-board vehicle service equipped with communication and GPS functions that can easily obtain data on vehicle operation status, which can then be used to set compliance, environment and safety targets for driving management and to improve or resolve important issues.

Disaster Risk Management System

ORIX’s Disaster Risk Management Rules stipulate our basic stance in the case of unforeseen incidents, including natural disasters or accidents, along with specific responses and the framework for organizationally managing risk. Defining disasters largely as damage from natural phenomena such as earthquakes and typhoons, terrorism, accidents, fires, and infectious diseases, we have laid out our fundamental responses in a disaster response manual and a manual for countering new influenza strains or similar diseases.
We have established systems for confirming the safety and status of employees if our offices are closed due to an event such as a disaster or the spread of an infectious disease. We have also prepared for situations in which working from our offices is impossible or inadvisable by introducing systems that enable employees to work remotely so our business operations can continue as usual without any significant change.
As a rule, in Japan, we confirm the safety of employees in prefectures affected by an earthquake with a seismic intensity of 5 or higher, and conduct safety confirmation training several times annually. We have also set up a disaster response headquarters at the Osaka head office in case damage in greater Tokyo makes the Tokyo head office unable to function, and we are conducting relevant information gathering training as well. In addition, each location has enough stockpiled food and drinking water for three days per employee.