Privacy Policy

1. 1.Contact information: name, address, telephone number, fax number, and email address;
2. 2.Identifying information: date of birth (age), gender, nationality, place of origin, residence, licenses, photographs, passport, visas or other government-issued identification data, background (education, job history, etc.), company name, job title, and family structure;
3. 3.Other information about Customers : customer code number, registered seal, or any other description;
4. 4.Audio and video information: The content of calls made to us to when making inquiries and images from security cameras when at our properties;
5. 5.Financial information: invoice address, credit or debit card number or other payment-related data, and bank account information;
6. 6.Details regarding inquiries of the Business;
7. 7.Locational information and actions on networks: IP address, mobile device locational information, access information for our home page, device settings, log information, usage time, browser version information, operating system, browsing history, user ID, types of information viewed, and cookie and similar data;
8. 8.Credit information: Information that must be collected pursuant to relevant laws and regulations, such as information for identity confirmation purposes; and
9. 9.Any other information Customers elect to provide directly to us in connection with the Business..

1. 1.Information provided by Customers: acquired though face-to-face, telephone, mail and e-mail interactions, acquired through the filing out of applications, contracts, online forms, and questionnaires;
2. 2.Information provided by others: acquired through business associates, subcontractors, business partners, company-operated stores, franchise stores, and service providers, etc.;
3. 3.Technical information acquired during the use of services; and
4. 4.Information acquired as a result of merger and other transactions that result in business succession.

Customers may refuse to provide personal information to us but the decision not to provide certain personal information to we may result in not being able to provide certain products, services (including the Business) and any other benefit to such Customers.

1. 1.Customers’ consent;
2. 2.Necessary for implementing the affairs of the Business;
3. 3.Necessary for us to fulfill its legal obligations;
4. 4.Necessary to protect vital interests; or
5. 5.Required for our legitimate interests or those of a third party, provided that if such interests are overridden by interests or fundamental rights and freedoms of Customers, we will not process personal information of Customers. Our legitimate interests are specified in more detail in Section 8 “Purpose for Processing of Personal Information” below.

1. 1.We may process personal information of Customers (including former Customers within the scope necessary for the achievement of the purpose of processing; the same shall apply hereinafter in this Privacy Policy.) within the scope of the purposes of processing outlined below.
   1. ①To conduct operations of managing assets entrusted to us.
   2. ②To contact Customers, reply to Customer inquiries or requests for documents, etc.
   3. ③To report results of management, a balance of assets, results of a deal, etc. to the entrusting party of management of assets.
   4. ④To carry out settlement of accounts and other operations related to accounting and tax practices of us.
   5. ⑤To request the advice of specialists (attorneys, certified public accountants, certified tax accountants, real estate appraisers, judicial clerks, licensed social insurance consultants, etc.)
   6. ⑥To conduct operations incidental or related to the above items.
   7. ⑦To provide personal information to third parties with the purpose of achieving the above items.
      Third parties to whom personal information is provided for include the partner financial institutions of the entrusting party of management of assets, non-life insurance companies, specialists, the land and building business operators, managers of Properties, those who are interested in purchasing or renting Properties, information processing companies, survey companies, etc.
2. 2.Restriction due to Purpose of Processing

   We will not handle personal information beyond the scope necessary for achieving the purposes of processing specified as in any of items in paragraph 1 in Section 8 “Purpose for Processing of Personal Information” without prior consent of Customers or except as admitted by laws and regulations.

3. 3.Change of Purpose of Processing, etc.

   In the event that we are to change the purposes of processing specified in paragraph 1 and 2 in Section 8 “Purpose for Processing of Personal Information”, the method or means of provision to third parties and such, we will promptly disclose the content of changes except for the cases below.

   1. ①When the notification or disclosure of the purpose of processing to the Customers concerned poses a risk of damage to the life, health, property, or other rights and interests of the Customers or a third party.
   2. ②When the notification or disclosure of the purpose of processing to the Customers concerned poses a risk to our rights or legitimate interests.
   3. ③When it is necessary to cooperate with a national agency including administrative agencies, judicial courts, etc. or a local government in implementing the affairs prescribed by laws and regulations and notifying or disclosing the purpose of processing to the Customers is likely to impede such implementation.
   4. ④When it is considered that the purpose of processing concerned is obvious in the circumstances of the acquisition.
4. 4.Accurate Retention

   We will endeavor to keep the content of personal information accurate and up to date within the scope necessary for the achievement of the purpose of processing.

1. ①When the Customer’s consent has been obtained.
2. ②When the provision of personal information is based on laws and regulations.
3. ③When the provision of personal information is necessary for the protection of life, body or property (including property of corporations) of the Customers and it is difficult to obtain the consent of the Customers.
4. ④When the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the Customer.
5. ⑤When the provision of personal information is necessary for cooperating with a national agency, a local government or an individual or a business operator entrusted by either of the former two in implementing the affairs prescribed by laws and regulations and obtaining the consent of the Customer is likely to impede such implementation.

1. 1.Notice of intended use of personal information
   Customers can request us inform them of the intended use for Customers’ personal information that we possess. In the event Customers make such a request, we will respond to the request promptly and appropriately in accordance with applicable laws and regulations.
2. 2.Access to personal information
   Customers have the right to verify whether or not we process personal information about them and, if we process such personal information, Customers have the right to request access to it. Customers also have the right to obtain a copy of their personal information that we process. In the event Customers request our disclosure personal information to them, we will respond to the request promptly and appropriately in accordance with applicable laws and regulations.
3. 3.Correction of personal information
   If personal information of Customers is inaccurate or incomplete, Customers have the right to request that we correct, supplement or otherwise complete such personal information ("Rectify"). In the event Customers request we Rectify personal information, we will respond to such request promptly and appropriately in accordance with applicable laws and regulations.
4. 4.Deletion of personal information
   Customers have the right to require us to delete any of their personal information that we process. Provided, however, that we are not obligated to take such action if retention of such personal information is necessary to comply with legal obligations or to assert, enforce or defend its legal rights.
5. 5.Restrictions on the processing of personal information
   If personal information of Customers processed by we are inaccurate, the processing by we are illegal or it is no longer necessary for us to process the personal information for a particular purpose, Customers have the right to restrict the processing of personal information. However, if we are unable to delete their personal information due to the need to comply with legal or other obligations or Customers do not request deletion of their personal information, we are not obligated to take such action.
6. 6.Data portability
   If personal information of Customers is (1) personal information provided to us by the Customers, and (2) we process such personal information based on Customers’ consent or in order to perform a contract with Customers, Customers have the right to obtain the personal information held by us with respect to Customers in a structured, commonly used and machine-readable format and the right to transmit such personal information to another controller. Customers also have the right to have us directly transmit such personal information to another controller, where technically feasible.
7. 7.Withdrawal of consent
   If Customers consent to processing of their personal information, Customers have the right to withdraw their consent at any time without charge. This includes cases where Customers wish to stop receiving marketing communications.
8. 8.Complaints
   Customers have the right to file a complaint about the processing of personal information by us.
   
   If Customers wish to exercise the right described above, please contact us through the e-mail address listed in Section 19 “Contact Information for Inquiries about Personal Information” of this Privacy Policy. In order to respond to Customer’s request and protect Customers’ privacy and security, we may request Customers provide information necessary to confirm Customer’s identity. In cases where we are unable to confirm their identity based on the information that we receive from Customer and information in its possession, we may request Customer provide additional information. we are committed to responding to Customer’s request to exercise their rights in accordance with applicable laws and regulations.
   
   If Customers believe that we are not in compliance with applicable laws and regulations on the protection of personal information, Customers have the right to file a complaint with the competent supervisory authority with oversight over data protection in accordance with applicable laws and regulations.